Shipping policy

Shipping Policy

At Bold Basics, every jacket is made to order to ensure exceptional craftsmanship and premium quality. Please review our shipping policy before placing your order.

Order Processing

  • Every jacket is made to order.
  • Production and order processing typically take up to 7 business days before your order is dispatched.

Shipping Origin

  • Orders are shipped from our fulfillment centers in the United States and other international locations, with our primary production facility located in Pakistan.

Shipping Partners

  • We partner with trusted international courier services, including FedEx, DHL, UPS, USPS, and SkyNet.
  • The shipping carrier is selected based on your destination to provide the most reliable and efficient delivery service.

Estimated Shipping Time

  • Once dispatched, orders typically arrive within 7–10 business days (approximately 1–1.5 weeks).
  • Delivery times may vary depending on your location, customs clearance, and the courier's operations.

Order Tracking

  • As soon as your order ships, you will receive a tracking number via email so you can monitor your shipment throughout its journey.

Shipping Delays

  • While we aim to deliver every order within the estimated timeframe, occasional delays may occur due to customs processing, weather conditions, or other circumstances beyond our control.
  • If your shipment is delayed, we will keep you informed and provide timely updates.

Priority Orders

  • If you need your order by a specific date, please contact us before placing your order.
  • We will do our best to prioritize production and arrange expedited shipping whenever possible.

Estimated Total Delivery Time

  • Production: Up to 7 business days
  • Shipping: 7–10 business days
  • Total Estimated Delivery Time: Approximately 2–2.5 weeks from the date your order is placed.

Customs Duties & Import Taxes

  • All orders are shipped on a duty-paid basis whenever applicable.
  • In the unlikely event that you are charged customs duties, import taxes, or similar fees upon delivery, please contact us with proof of payment. After verification, we will reimburse all eligible charges.

Need Help?

If you have any questions regarding shipping, delivery timelines, or your order, our customer support team is always happy to assist.